FAQ

Where do we meet?

Sheppee or one of his representatives will be standing directly in front of the cruise ship dock with a green and white sign reading “Sheppee Fun Tours”.

We will meet hotel guests at their hotel of stay.

 

What time do we meet?

If your ship docks at 8 a.m., you’ll meet Sheppee at 9 a.m.

If docking at 9 a.m., you meet at 9:30 to 9:45 a.m.

If docking at 7 a.m., meeting time is at 8:30 a.m.

If there are any changes to the ship docking schedule we will discuss new meeting times through the email confirmation.

 

What should I bring?

Swim suits, water shoes, cameras, snorkel gear, towels. For a hiking tour, bring appropriate hiking shoes.

 

How long is the tour?

Sheppee Fun Tours excursions range from 2 ½ hours to 7 hours. Check our Tours description page for more information about the length of tour. More precise times will also be discussed upon inquiring about booking a tour.

 

What is included in the tour?

All of Sheppee’s tours are fully guided tours that include:

*Unlimited free drinks – rum punch, beers, sodas, juice & water

*Fresh fruit, additional drink options (i.e. diet sodas, wine, etc.), and lunch stops are provided upon request

*Government/park fees are also included

 

How do I confirm my reservation with Sheppee Fun Tours?

Once you send an email confirming the tour you would like to book and the exact date(s), Sheppee will respond with a confirmation email including all information that you need prior to arriving for the tour.

 

Is there a deposit? How do I pay?

No, there is no deposit. This done so that in case of a change in the ship schedule or if the ship is unable to dock for any reason, there will be nothing owed between either party.

Guests pay at the end of the tour with cash only. No credit cards.

 

What happens if there are unfavorable weather conditions?

As long as the ship docks, the tour will continue. When we meet at our scheduled location Sheppee will advise you as to whether it is necessary to change a planned location in the tour and we will find an alternative attractive site to visit. This typically only occurs if excessive rain hinders you from swimming at a planned location, in which case Sheppee has additional locations to suggest as a substitute site to visit.

 

Do you wait for others to fill your bus/tour?

No. We only go with those who are booked and confirmed on the scheduled tour. If you have booked a tour with Sheppee Fun Tours and bring along additional people, we will accommodate them as long as there is room on the bus.

 

How early in advance do I need to book my tour/excursion?

The earlier, the better, but you can book your trip with Sheppee Fun Tours as little as 24 hours prior to the day you want to tour.

 

Do you have any specials?

Yes, we offer specials for large groups of 10 or more people. Email Sheppee Fun Tours to get more information about these deals.